Personal Data Protection Policy for the Website
Effective from: 15/3/2025
Thank you for visiting the website www.utilize.gr/ (hereinafter referred to as the “Website”) operated by the company under the trade name “UTILIZE END TO END BUSINESS SOLUTIONS & CONSULTING SERVICES,” based at Ethnikis Antistaseos 15, Kalamaria, Thessaloniki (hereinafter: “UTILIZE,” “Company,” “we,” “us,” or “our”).
Before using our website, please read this Personal Data Protection Policy (hereinafter referred to as “the Policy”) carefully. This Privacy Policy applies to all visitors and users of the Website regarding the collection and use of personal data by the Company.
HOW WE COLLECT PERSONAL DATA
Directly from you: We collect personal data directly from you when you visit our Website, request information, submit a request, or engage in any other communication.
By automated means through the use of the Website: When you visit our Website, we may collect data based on your browsing and use of our services. This may include browsing history, IP address, screen resolution, browser used, operating system and settings, access times, and referring URL, as well as data collected through cookies (See Cookies Policy).
WHAT PERSONAL DATA WE COLLECT
When you visit www.utilize.gr, we collect the following personal data, which varies depending on how each visitor uses the site (sending an email, browsing the site):
Email address
Any information you provide in the text of the message sent via email
Browsing data such as IP address, screen resolution, browser used, operating system and settings, access times, URL, and data collected via cookies
USE OF COOKIES
Our Website uses cookies or similar technologies to ensure the best possible user experience, analyze trends, manage the site, track users’ navigation, and gather demographic information about our user base as a whole. For more information regarding the use of cookies, please read our Cookies Policy.
PURPOSE OF PROCESSING
The purpose of data collection/processing is to provide information about our Company and products, communicate effectively with users and potential clients, support, promote, and execute any contractual relationship with our customers, and safeguard transaction security. Specifically, we use your data:
To allow you access to and use of our Website and the information provided through it
To respond to service requests
To send you notifications and commercial communications
For marketing campaigns and promotional activities
To detect and prevent fraud, abuse, security incidents, and other harmful activities, and to conduct security and risk assessments
To enforce the Website’s Terms of Use and other policies
To comply with legal obligations
To improve our services and user experience, troubleshoot, and enhance the functionality and quality of our online services, optimizing the platform to your needs for easier and more effective use
LEGAL BASIS FOR PROCESSING
The legal basis for processing personal data collected as described above is:
The processing is necessary for the performance of a contract between you and the Company, especially for providing requested services or information
The processing is necessary for the legitimate interests pursued by the Company or a third party. UTILIZE will always balance your rights and interests in protecting your personal data against those of UTILIZE or third parties
The processing is necessary for compliance with a legal obligation to which UTILIZE is subject (e.g., tax law or lawful law enforcement requests)
Your consent, where required by applicable law, such as for the use of non-essential cookies
The Company lawfully (Article 11§3 of Law 3471/2006) reserves the right to regularly inform the user, interested party, or client via telephone, postal mail, email, SMS, or any other appropriate means of communication, using contact information lawfully obtained, about its products and services within the context of their transactional relationship, provided the subject does not object. This may include service updates, conducting surveys to improve our services, and other promotional activities.
RECIPIENTS OF PERSONAL DATA
Personal data necessary for fulfilling each processing purpose may be disclosed to:
Authorized employees of the Company within their duties
Public authorities, such as tax authorities, judicial, public, and independent authorities, and police authorities, when necessary to defend the Company’s legal rights or fulfill its obligations
Partner companies providing legal, consulting, and auditing services, IT companies, shipping companies, internet service providers, or other necessary service providers for the operation of the Website and the execution of the Company’s services
It is noted that when accessing and processing personal data, our employees and agents fully comply with the provisions of the European General Data Protection Regulation (GDPR) 2016/679 and the relevant Greek legislation and case law regarding personal data protection. The Company requires its employees, website maintainers, and third-party associates to implement all necessary technical and organizational measures (including appropriate policies and procedures) to prevent disclosure and ensure lawful management and processing of personal data according to the GDPR.
Social Media Share Button
The Company maintains an official account on LinkedIn. On its Website, the Company integrates a social media share button for LinkedIn, encouraging visitors to follow the Company and interact (Follow/Like) as well as to post and comment. When transferring to LinkedIn, we may collect certain data (such as your LinkedIn profile data).
According to European Court of Justice case law, the Company is considered a joint data controller alongside the social network. The Company refers visitors to both its Website Policies and LinkedIn’s Privacy Policy and takes strict technical and organizational measures (such as limiting access rights) to ensure the secure processing of data.
The purpose of processing this data is to promote the Company’s image and services, provide updates, or communicate with you by responding to your messages/comments.
The legal basis for this processing is your consent, which you provide by positively interacting (liking or following the Company’s LinkedIn account). You may withdraw your consent at any time in the same manner (unliking or unfollowing).
The Company is not responsible for how the social media platform itself processes your data, and it is your responsibility to be informed through LinkedIn’s Privacy Policy.
Finally, while the Company encourages users to comment on posts or pages it maintains on social media, users must respect basic standards of courtesy, decency, and respect for differing opinions. Although the Company cannot and is not required to monitor content submitted by users, it will endeavor to maintain a safe online environment and may remove any content that violates the Website’s Terms of Use (such as abusive, pornographic, threatening, or IP-infringing content) and block users who breach these terms. If you believe any content posted on the Company’s official social media accounts violates these terms, please contact us immediately.
RETENTION PERIOD
We retain your personal data for the duration of our contractual relationship. Personal data will not be retained longer than necessary for the fulfillment of the contract and any directly related services:
(a) In the case of a contractual relationship, for as long as necessary to achieve the purpose and for the legally required statute of limitations period, and at least for as long as required by applicable legal (tax or other) obligations
b. In the case where you contact us or submit a request, your personal data will be retained for as long as necessary to meet the purpose of the communication or the handling of the request, and for a period no longer than five (5) years, unless a longer retention period is required by law.
After the expiration of the retention period, your personal data will be deleted or anonymized in a secure manner unless otherwise required by applicable legal provisions.
YOUR RIGHTS According to the General Data Protection Regulation (GDPR), you have the following rights:
Right of Access: To request access to and obtain a copy of your personal data.
Right to Rectification: To request correction of inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): To request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when there is no legitimate reason for its continued processing.
Right to Restriction of Processing: To request the restriction of processing of your personal data under certain conditions.
Right to Data Portability: To request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
Right to Object: To object at any time to the processing of your personal data for reasons relating to your particular situation or for purposes of direct marketing.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
HOW TO EXERCISE YOUR RIGHTS You may exercise your rights by sending a written request to the Company either by post to the address:
15 Ethnikis Antistaseos Street, Kalamaria, Thessaloniki, or by email at info@utilize.gr.
The Company will respond to your request within one (1) month from its receipt. This period may be extended by an additional two (2) months if necessary, considering the complexity and number of requests. In any case, we will inform you of any extension within one month of receiving your request.
If you believe that the protection of your personal data is being violated, you have the right to lodge a complaint with the competent supervisory authority:
Hellenic Data Protection Authority (HDPA)
Kifissias 1-3, 115 23 Athens, Greece
Telephone: +30 210 6475600
Website: www.dpa.gr
SECURITY OF PERSONAL DATA The Company takes appropriate technical and organizational measures to ensure the security of your personal data, including the prevention of unauthorized access, disclosure, loss, alteration, or destruction of data. Among others, we apply encryption, firewalls, controlled access, and strict internal procedures to protect your data.
AMENDMENTS TO THIS POLICY This Privacy Policy may be updated from time to time to reflect changes in our practices regarding the processing of personal data or changes in legislation. We encourage you to periodically review this page to stay informed about how we protect your personal data.
The latest update of this Policy is effective from March 15, 2025.
